First listed on: 14 May 2024

Delivery Support Officer Fire


Who we are

At Melbourne Water, we're more than just a utility provider, we're the guardians of Melbourne's essential water and environmental resources. Our work is not just a job; it's a vital contribution to Melbourne's renowned lifestyle. More than 4.2 million people across Victoria rely on us every day for the supply of safe and reliable water to their homes and businesses. We employ more than 1,200 people across Victoria who are committed to delivering for our customers and community, today, tomorrow and for generations to come.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

About the Role

Reporting to the Program Lead Delivery, this is a pivotal role within the Service Delivery Portfolio. As the Delivery Support Officer Fire you will be responsible for: Ensuring the safety and readiness of our Fire Management operations through administrative support. 

  • Coordinating the annual recruitment of Melbourne Water's Project Fire Fighters (PFFs) which includes ensuring promotion, shortlisting, interviews, and pre-season training are met according to agreed timelines. 
  • Ensure that medical assessments and Task-Based Assessments (TBAs) are completed for all Melbourne Water fire fighters before they commence on the availability roster. 
  • Conduct fire deployment and seasonal reviews for all fire management teams to assess performance and identify areas for improvement. 
  • Regularly review and update fire management administrative documents to ensure compliance with regulations and best practices. 
  • Provide prompt and effective response and contribution to Melbourne Water's firefighting organisation, including fire response activities. 
  • A valid Driver’s Licence, proficient in the use of a manual vehicle, as this role requires occasional travel.
  • Help to foster a culture of Health, Safety & Wellbeing.
  • A firefighter task-based assessment will be required for this role as well as a fit for emergency medical. 

About you:

  • You have an understanding and experience in processes and procedures relating to fire fighter recruitment, training and on-boarding 
  • You have a proactive approach to safety, including working under pressure and in emergencies, and readiness for adverse weather conditions. 
  • Proficient in software platforms such as Fireweb, E-learn, Inflo, Excel, and Word. 
  • Have the ability to take a leading role in problem solving and initiating continuous improvement. 
  • Able to build effective relationships with stakeholders within and external to the organisation 
  • Must reside permanently within 25 mins driving time of Work Centre- Healesville 
  • Be available for out of hours availability (24 hour a day recall to work) and out of hours emergency response (when rostered) 
  • Be available to go on a fire roster during the fire season 
  • Annual Leave over the Summer fire period will be restricted 

For more information, please review the attached Position Description: MW2051_Position_Description_Fire_Delivery_Support_Officer.pdf

This roles primarily based from Healesville Work Centre, Healesville.  You will be required to travel to other Melbourne Water Offices and sites in the East of Greater Melbourne.

Why Join us

Our culture is a reflection of our unwavering commitment to three core values that define us: Making it count, Diving in and Doing what's right are at the heart of everything you do.

At Melbourne Water, we're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents. We foster innovative and sustainable work practices.

We offer a range of employee benefits that will make your experience at Melbourne Water rewarding, both personally and professionally.

Melbourne Water’s long-standing commitment to Diversity and Inclusion, with an evolved focus on Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed and celebrated.

Research shows that many people apply to jobs when they meet an average of 60% of the criteria, while others apply only when they check every box. So, if you think you have what it takes, but don't necessarily meet every single point on the job description, please apply or get in touch. We'd love to have a chat and see if you could be a great fit.

How to Apply

Click the 'Apply Now' button below and complete our online application form.

Closing date: Tuesday 21st May at 11:55pm AEST

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