First listed on: 12 August 2022

Water Regulation Team Leader

We are NSW’s bulk water supplier, river operator and your one-stop shop for licensing, water trades and water information.  We supply two thirds of water used in NSW from our 42 dams, rivers and pipelines to regional towns, irrigators, Sydney Water and local water utilities.

WaterNSW is seeking an experienced Water Regulation Team Leader to join the Customer Assessments & Approvals team. In this leadership role, you will be responsible for supervising, motivating, managing and delegating the workflow predominately in the North Coast, and Macquarie/Far West regions and provide technical support and guidance for the more complex matters to an energetic team on a daily basis.

Key Responsibilities will include:

  • Contact point for all team members, bringing demonstrated communication and mentoring skills.
  • Provide information and expert advice to customers, employees and stakeholders to improve their understanding of the regulatory framework for water
  • Providing guidance to staff in making determinations on environmental and technical assessments of water access licences, dealings and approval applications. 
  • Drive to achieve outcomes and thrive in a high-volume work environment where you have clear deadlines and expectations set.
  • Working within a team and taking accountability for your work outputs
  • Dealing with challenging situations and customers and have the negotiation skills to make an impact in a positive way

Skills and Qualifications required:

  • Demonstrated skills and experience in leading teams and managing workflow in a busy operational environment
  • Demonstrated experience in navigating and interpreting legislation and regulatory instruments, especially in a processing environment
  • A demonstrated understanding of the principles of sustainable resource management will be advantageous
  • Team leader experience
  • Resolving customer matters to ensure effective outcomes
  • Excellent communication, organisational, analytical and problem-solving skills
  • NSW drivers licence 

In Return:

  • Location negotiable across NSW
  • Attractive remuneration package, including performance bonus.
  • 9 day fortnight & flexible work available
  • Diverse and supportive team environment
  • Excellent opportunity to grow in a high profile organisation and role

WaterNSW is committed to the safety of employees and wider community, as such, full vaccination against COVID-19 will be a condition of entry to all our workplaces. All applicants will need to meet this condition.
The successful applicant will be required to undergo pre-employment checks including a National Police check and medical check. Any offer of employment will be subject to successful clearance of these checks.

Queries can be directed to: and the Position Description can be accessed here.

All applications must be lodged via an online application below - emailed applications will not be accepted.

Please note: Only shortlisted candidates will be contacted. 

Applications close 25 August 2022

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