THIS IS A UNIQUE OPPORTUNITY TO JOIN A LEADING ORGANISATION IN A VIBRANT REGIONAL CITY.

Reporting to the Coordinator Customer Enquiries, you will be working as part of a high performing team and will be responsible for:

• Managing Central Highlands Water's complaints processes, including its interface with the Energy and Water Ombudsman's Office;
• Resolving complex customer enquiries;
• Managing under excess insurance claims, water restriction initiatives, necessary enforcement and exemption activities; and
• Driving change in the way CHW delivers customer service to meet customer expectations.

To be considered for this position, you must include in your application a cover letter, current CV and a document addressing the 'Key Selection Criteria' contained in Section 6 of the position description.  For a copy of the position description visit: www.chw.net.au/careers 

Applications close 5pm, Friday 4 November 2016

Central Highlands Water is proud to be an inclusive and equal opportunity employer.   CHW offers a range of flexible work arrangements and people of all abilities and backgrounds are encouraged to apply.